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Evaluation and Performance Management

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Enrol

This course currently has no scheduled dates. To express interest in this course or to discuss bespoke options for yourself or your organisation, please submit an expression of interest or contact the Short Courses Team on +61 2 5114 5573 or shortcourses.cbr@unsw.edu.au

Duration

1 day

Delivery mode

In-person

Location

¶¶Òõ¶ÌÊÓƵ City Campus

Standard price

$1045.00

Accelerate your career, learn new skills, and expand your knowledge.

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Overview

Learn how to improve your organisations performance through effective evaluation. Designed for those working in and around the public sector, this introductory course examines the core aspects of implementing effective evaluation practices. This includes the use of program theories in evaluation and change processes, evidence types and their uses, and data collection approaches.

On completion of this course, you’ll have skills in designing and analysing data to create formative and summative evaluations, and in designing data collections to monitor program implementation and identifying risks.

Course content

This course is broken into the following core learning topics:

  • Program theories in public service evaluation and change processes.
  • Types of available evidence and the context they should be used.
  • Qualitative and quantitative approaches to data collection including focus groups, interviews, surveys and participatory research.
  • Program monitoring and risk identification.  

Learning outcomes

By completing this course, you will:

  • Understand how to create more effective evaluations.
  • Apply program theories of change to improve evaluation efficacy.
  • Develop skills to integrate evaluation earlier in program implementation and to commission evaluations with more confidence.

Who should attend

This course is for those working in and around the public sector, at all levels of government, who have, or want to have, responsibility for improving organisational performance through improved evaluation.

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Facilitators

Prof Deborah Blackman

Professor Deborah Blackman is the Associate Dean, Lifelong Learning at ¶¶Òõ¶ÌÊÓƵ.

Her research interests include Public Sector Policy Implementation, Systems Level Change, Employee Performance Management, Organisational Learning and Organisational Effectiveness.

She researches knowledge transfer in a range of applied, real world contexts. The common theme of her work is developing effective knowledge acquisition and transfer to improve organisational effectiveness. 

Dr Vanessa McDermott

Dr Vanessa McDermott is a Senior Lecturer in the School of Business at UNSW, Canberra and convenor of the ¶¶Òõ¶ÌÊÓƵ Human Research Ethics Advisory Panel.

Her research interests include corporate governance and organisational culture (private and public sector), how organisations communicate and manage behaviour change initiatives and the impact, positively or negatively, on perceptions of organisational legitimacy, accountability and trust.

She conducts evaluations of programs and initiatives in the public and corporate sectors, translating findings into actionable recommendations for change that seeks to influence policy and achieve positive outcomes for communities and individuals. 

Cancellation policy

Courses will be held subject to sufficient registrations. ¶¶Òõ¶ÌÊÓƵ reserves the right to cancel a course up to five working days prior to commencement of the course. If a course is cancelled, you will have the opportunity to transfer your registration or be issued a full refund. If registrant cancels within 10 days of course commencement, a 50% registration fee will apply. ¶¶Òõ¶ÌÊÓƵ is a registered ACT provider under ESOS Act 2000-CRICOS provider Code 00098G.